Support Center - Lenya Creative

THE SHOP IS LIVE!! Check it out!

Lenya creative clients + customer

support center

The last thing we want, is you’re website sitting there, just waiting to launch! If you have questions… we got answers!

Let's get started

Brand new to Showit? Here is a quick overview to get you started and show you where everything is at!

Helpful Showit Tutorials

Here's a few of our favorite Showit tutorials.

Seo & Analytics
How To's

Adding A Live
Instagram Feed

Add a Canvas From
Another Design

How to Embed
HTML Code

Blogging With Showit

Create A Drop
Down Menu

Selling Products
With Shopify

Trainging Gallery

Video 1: Account Setup & Template Import

Chapter 1: Account Creation
(0:00 – 0:31)

0:00 – Welcome and training overview
0:07 – Navigate to showit.com and “Create Your Site”
0:14 – Submit email to start free trial

Chapter 2: Login & Access Design App
(0:21 – 0:38)

0:21 – Sign in with account details
0:33 – Confirm email and open Design App

Chapter 3: Template Import Process
(0:38 – 1:28)

0:38 – Access “Designs” and “Add to Design Library”
0:50 – Enter secret share key from template purchase
1:00 – Preview and add design to library
1:22 – Select site and “Start with this design”

Video 2: Interface & Navigation Basics

Chapter 1: Left Panel Overview

0:00 – Basic interface introduction
0:06 – Site vs Page tabs explanation
0:22 – Site settings, design settings, and media library locations

Chapter 2: Desktop & Mobile Views

0:51 – Independent desktop and mobile control and viewing options

Chapter 3: Zoom Controls & Tools

1:37 – Zoom controls and keyboard shortcuts
2:10 – Grids & Guides
2:30 – Adding elements (text, shapes, icons, videos)

Chapter 4: Smart Panel & Publishing

2:45 – Preview vs Publish differences
3:28 – Right sidebar “smart panel” functionality
4:32 – Showit Support & Help Docs

Video 3: Design Settings & Site Styling

Chapter 1: Design Settings Overview

0:00 – Introduction to design settings
0:10 – Color palette & Font styles overview
0:30 – Custom Fonts (WOFFs)

Chapter 2: Applying Design Changes

1:04 – Using style guide to demo changes
1:45 – Color palette assignments and effects
2:48 – Google Fonts
3:33 – WOFF files
4:08 – Font assignment and styling

Chapter 3: Desktop vs Mobile Styling

5:53 – Mobile font adjustments and scaling
6:29 – Split styling between desktop and mobile
7:04 – Merging and splitting style settings

Video 4: Media Library & Upload Requirements

Chapter 1: Accessing Media Library

0:00 – Introduction to media library importance
0:11 – Navigate to media library in top left corner

Chapter 2: Uploading Files & File Types

0:31 – Choose files to upload vs drag and drop
0:45 – JPEG vs PNG file types and transparency
0:58 – Video, SVG, and PDF upload requirements

Chapter 3: Organizing with Folders

1:29 – Creating new folders for organization
1:50 – Moving files to folders

Chapter 4: Best Practices & File Optimization

2:13 – Optimal file size (300-500kb range)
2:37 – Site speed considerations

Video 5: Images, Canvases & Galleries

Chapter 1: Accessing Media Library

0:00 – Introduction to media library importance
0:11 – Navigate to media library in top left corner

Chapter 2: Uploading Files & File Types

0:31 – Choose files to upload vs drag and drop
0:45 – JPEG vs PNG file types and transparency
0:58 – Video, SVG, and PDF upload requirements

Chapter 3: Organizing with Folders

1:29 – Creating new folders for organization
1:50 – Moving files to folders

Chapter 4: Smart Panel & Publishing

2:45 – Preview vs Publish differences
3:28 – Right sidebar “smart panel” functionality
4:32 – Showit Support & Help Docs

Video 6: Text, Links, & Canvas Views

Chapter 1: Basic Text Editing

0:00 – Introduction to text editing
0:10 – Double-clicking to edit text content
0:37 – Mobile version spacing considerations

Chapter 2: Text Styling & Shortcuts

1:05 – Smart panel text style options
1:19 – Using preset text styles (title, heading, paragraph)
1:27 – Connection to design settings

Chapter 3: Linking Buttons & Images

2:00 – Linking text buttons to pages
2:16 – Click actions dropdown options
2:53 – Linking images and canvas-specific links

Chapter 4: Testimonial Canvas Views

3:27 – Understanding canvas views in testimonials
3:56 – Canvas view folders and navigation
4:38 – Click actions and loop settings

Chapter 5: Page Naming & Link Management

4:59 – Importance of consistent page naming
5:15 – How page name changes break existing links

Video 7: Managing Pages & Canvases

Chapter 1: Adding & Organizing Pages

0:00 – Adding new pages from library or blank pages
0:30 – Page organization with folders
0:49 – Duplicating existing pages

Chapter 2: Adding & Managing Canvases

1:04 – Adding canvases to existing pages
1:26 – Canvas options (duplicate, copy/paste, library)
1:48 – Applying brand fonts and colors to new canvases

Chapter 3: Canvas Management

2:25 – Mobile version and size adjustments
2:42 – Deleting canvases vs hiding them
2:49 – Visibility settings for desktop and mobile
2:58 – Publishing changes to hide canvases

Chapter 4: Site Canvases vs Page Canvases

3:06 – Understanding site canvases (global elements)
4:09 – Converting between site and page canvases

What We Stand For

Lenya Creative helps multi-faceted creatives & passionate wedding professionals to fearlessly take their business to the next level with confidence and clarity by providing personality packed brands, purposeful websites, and powerful systems that allow them to make their mark in their industry and truly embrace what matters to them. Whether that’s building a damn empire, traveling the world, or spending quality time with loved ones. Learn why we might be the design studio for you.

want to talk through your options?

schedule a free virtual coffee chat & let's talk

the newsletter

Join The Lion Pride

Stay up to date with our latest brand tips, design insights and straight-shooting advice made for wedding industry pros and creative rebels. You’ll get first dibs on new blog posts, studio updates, sales and all our best free resources. No boring fluff. No spam. Just a monthly bite of tasty biz morsels to fuel your next big move.